Ed in service department explained a repair I considered, which wasn't feasible. He then took the time to show us how the new models didn't have the same issue. I wasn't in market for a new car but I appreciated the explanation.
My wife Donna and I were blessed to have the professional and polite car buying experience at McGrath Lexus in Westmont especially with our salesman Mr. Paul Stewart. Paul took time giving us a A+ service and detail to many of the desires we had. His persistence in helping us find the exact color my wife wanted gave us confidence we went to the right place. He gave us a great deal and went above and beyond to ensure we were satisfied. When we discovered a small problem with the exterior of the vehicle upon the final inspection, he personally took the vehicle to the shop for it to be repaired to our satisfaction. McGrath is blessed to have him as part of their team of professionals who give exceptional service and attention to detail.
Very very helpful
Patrick O'Day is the man!! Thanks for great service.
I actually had a good experience with the service dept. Went for an oil change and the service advisor informed me about a recall and offered me a loaner vehicle. A few hours later went to pick up my car. Everything was done quickly and efficiently.
Brad Bartholow is the best Service Manager I have ever dealt with!