Customer Testimonials
I recently totaled my car and had one day of free time in order to purchase something new. On the advice of friends, we visited McGrath Acura of Westmont. Immediately upon pulling up we were greeted warmly by John Unger. We let John know the type of car we were looking for and our price range and he was able to find several options that fit our specifications. Even though we were looking for a relatively cheap used Acura I felt that John gave us as much attention as he would a client looking for a new vehicle. At no point did I feel rushed or pressured and John was very good at explaining all of the different options and features of the cars as well as the amenities of the dealership.After we purchased the car we received a very detailed instructional session on how all of the different features of the car worked. I thought this was a really nice touch since there are still features on our other car that I don’t know how to use after two years.As our friends had indicated to us, McGrath focuses on customer service and maintaining their clientele for repeat business. We were offered lunch while we were there and we were shown a small restaurant area that offers complimentary food, coffee bar and fresh-baked cookies. There was also a nice waiting area with a TV, Wi-Fi, and computers. On certain days they have complementary shoeshine or chair massage. Although these things are not necessary for a car dealership, they do make it much more pleasant while waiting for service to be done. We have never had an Acura before but I think we will be happy with it. I am satisfied with the price we paid and the car was in really good condition. Everyone we met during the process was very helpful and friendly. If we like the Acura I would certainly do buy another car at McGrath in the future.
shout out to Samantha for great service whenever I come for oil changes she speeds up the process and always checks in on her customers. Come to her for any questions about service pricing, or regular maintenance questions. Thanks!
Gerry A. is the best! This is the second MDX lease I’ve gotten from Mcgrath and I don’t think I can go anywhere else. Everyone is super friendly, considerate of your time and your needs. I don’t think I can really expect more from a car buying experience. Highly Recommended.
Gerry A. is the best! This is the second MDX lease I've gotten from Mcgrath and I don't think I can go anywhere else. Everyone is super friendly, considerate of your time and your needs. I don't think I can really expect more from a car buying experience. Highly Recommended.
Gerry was amazing and from a man that was in the car sales business he needs to be the sales manager. The ulessys or whatever his name is. He wouldn't even replace my windshield wipers when they were bad when we were buying the car. He Did not know how to keep a car to CPO standards yet Gerry does. He recommend one of the best cars on the lot and helped us for 2 straight weeks to get us the car and meet to the CPO standards. Best salesmen ever and McGrath Acura in Westmont needs to make him the manager.
Gerry was amazing and from a man that was in the car sales business he needs to be the sales manager. The ulessys or whatever his name is. Did not know how to keep a car to CPO standards yet Gerry does. He recommend one of the best cars on the lot and helped us for 2 straight weeks to get us the car and meet to the CPO standards. Best salesmen ever and McGrath Acura in Westmont needs to make him the manager.
My mother in law was in the market for a 2019 Acura MDX and went to Mcgrath Acura Westmont, from the moment you walk in you are greeted right away With their awesome staff, I told the salesman Donte what we were looking for and he right away pulled up the car and went over all the features of the MDX , we were immediately was sold on it, once we agreed on the price Wally in finance welcomed us in his office and went over lease VS buying options. so we decided to lease the vehicle and couldn't be happier. The paperwork and financing was so fast I couldn't believe it. Wally and Donte are very professional and took very good care of me. Thank You Guys,
I was looking to transition from a car to an SUV, and had researched both Acura MDX's and Infiniti QX60's online for over a month. CarMax and several Infiniti Dealerships and no luck for the features I wanted at the price I was looking for. FINALLY....I came across the perfect car at McGrath Acura of Westmont. I called to verify the car was available and as listed. They connected me with sales man Gerry Arquines and the experience went from just an online search to an over the top shopping experience-immediately! Gerry was friendly and helpful without being pushy, which to me was definitely a plus. I made a next day appointment for a test drive and was really interested, but not sold. Gerry wasn't all sales and stood out as personable outside of just "closing." Gerry offered exceptional service despite me not being the ideal customer. I came in with my own financing (they never love that) and didn't want extended warranties and any of the extras that are usually being strongly encouraged by the average car salesman. He had a "if your happy, then I've done my job" attitude. I left the dealership still needing a second key, and was scheduled to come back at a later date to get the key. Gerry stayed on top of making sure I got an appointment and that my needs were met even after I had the SUV for several weeks. I can honestly say that my experience with Gerry was a total plus and I would highly recommend him for anyone that wants a hassle free experience with a salesman with integrity.
I would highly recommend Mcgrath Acura. From our sales rep Sam Shaheen,to Henry Rose who taught us how to use all of our new RDXs amazing features, Wally in finacing made the process so painless and quick. The whole team treats you like a member of the family. First time I have ever hugged a car salesman. See Sam Shaheen for any of your car needs. Thanks for a great buying experience!!!!
